United Airlines Completes First Starlink Installation on Regional Aircraft

United Airlines Just Installed Starlink on Its First Regional Aircraft The deal, announced in September, brings Starlink internet to United flights.
EXPERT OPINION BY JASON ATEN, TECH COLUMNIST @JASONATEN

Back in September, United Airlines announced that it would install Starlink on all of its more than 1,000 aircraft. At the time, it committed to have its entire two-cabin regional fleet outfitted by the end of 2025, and today, it announced it has completed its first installation. I had a chance to visit the hangar where United completed that install on an Embraer 175 to learn more about the process.United Airlines Completes First Starlink Installation on Regional Aircraft

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United Airlines Completes First Starlink Installation on Regional Aircraft

A New Era of In-Flight Connectivity

United Airlines has officially completed its first installation of Starlink, SpaceX’s satellite-based internet service, on a regional aircraft. This milestone marks a significant step forward in improving in-flight connectivity, particularly on shorter routes where fast and reliable internet has often been a challenge.

The move aligns with United’s commitment to enhancing the passenger experience by providing seamless, high-speed Wi-Fi on all its flights. The airline aims to roll out Starlink across more regional jets in the coming months, ensuring that travelers on shorter routes have the same level of connectivity as those on long-haul international flights.

The Significance of Starlink in Aviation

SpaceX’s Starlink is a low-Earth orbit (LEO) satellite system designed to deliver high-speed internet with low latency worldwide. Unlike traditional satellite internet services that rely on geostationary satellites positioned over 35,000 kilometers above the Earth, Starlink’s satellites operate at much lower altitudes (around 550 km). This reduces latency and allows for much faster speeds, making it an ideal solution for in-flight connectivity.

For years, airline passengers have dealt with slow and unreliable Wi-Fi, especially on regional flights that often lack premium internet options. The introduction of Starlink aims to bridge this gap, providing speeds up to 350 Mbps per aircraft, significantly improving browsing, video streaming, and communication while in the air.

United Airlines’ Commitment to Innovation

United Airlines has been actively investing in technology to improve the passenger experience. In recent years, the airline has expanded its Wi-Fi offerings, introduced free messaging services, and upgraded its fleet with newer, more fuel-efficient aircraft.

By integrating Starlink, United is positioning itself as a leader in next-generation aviation connectivity. This investment follows its 2023 announcement that it would partner with SpaceX to bring Starlink to select aircraft, focusing initially on regional jets that often operate in areas with weaker connectivity.

According to United’s Chief Customer Officer, Linda Jojo, the airline is prioritizing “fast, reliable internet access for every passenger, regardless of the route they’re flying.” She added that “Starlink’s technology allows us to deliver a world-class Wi-Fi experience, even on shorter flights.”

First Starlink-Equipped Regional Jet Takes Flight

United’s first regional jet equipped with Starlink is now in service, operating on select domestic routes. The aircraft—an Embraer E175—was chosen for the inaugural installation because of its widespread use in United’s regional operations under the United Express brand.

Passengers onboard have already reported a noticeable improvement in Wi-Fi speeds, with many able to stream HD videos, conduct video calls, and browse the internet without interruptions. The real-time connectivity is expected to be a game-changer for business travelers who rely on in-flight productivity.

How Starlink Works on United Flights

Low-Latency, High-Speed Internet: Passengers can expect speeds up to 350 Mbps, which is significantly faster than traditional in-flight Wi-Fi.

Seamless Streaming: Video streaming services like Netflix, YouTube, and Zoom meetings will function smoothly.

No Additional Equipment Needed: Travelers can connect to Starlink’s in-flight Wi-Fi using their personal devices, just like traditional airline Wi-Fi.

Expanded Coverage: Unlike ground-based networks, Starlink works over oceans, remote areas, and regions with poor traditional internet coverage.

Competitive Edge Over Other Airlines

United is not the only airline looking at satellite-based connectivity, but its early adoption of Starlink puts it ahead of many competitors. Other major airlines have traditionally used Gogo, Viasat, and Panasonic Avionics, but Starlink’s higher speeds and lower latency offer a distinct advantage.

In contrast, Delta and American Airlines have been expanding their Viasat Wi-Fi offerings, while Southwest Airlines has focused on free onboard messaging rather than high-speed internet. United’s decision to integrate Starlink positions it as a pioneer in offering the fastest, most reliable regional flight connectivity in the U.S.

Future Expansion Plans

United has ambitious plans to expand Starlink installations across its fleet. While the initial rollout focuses on regional aircraft, the airline has hinted at integrating the technology into narrow-body jets used for domestic flights, such as the Boeing 737 and Airbus A320 families.

The full rollout is expected to take place over the next two years, with a goal of making Starlink a standard feature across United’s entire network. This could include international routes, further enhancing the airline’s reputation for technological innovation.

Additionally, United is working closely with SpaceX to optimize the service for aviation, ensuring minimal disruptions and maximum reliability, even during severe weather conditions.

Passenger Reactions and Industry Impact

Passengers who have already experienced United’s Starlink-powered Wi-Fi have shared positive feedback, with many noting a major improvement over previous in-flight internet services. Frequent flyers, especially business travelers, have praised the ability to work remotely, attend virtual meetings, and stream entertainment seamlessly.

The airline industry as a whole is closely watching United’s rollout. If Starlink proves to be a game-changing solution, other major carriers may follow suit. Given SpaceX’s rapid satellite expansion, it is likely that more airlines will consider Starlink as a viable option for next-generation in-flight connectivity.

Conclusion

United Airlines’ successful installation of Starlink on a regional aircraft marks a pivotal moment for aviation technology. With high-speed, low-latency internet, passengers can now enjoy a far superior in-flight experience, whether they are traveling for business or leisure.

As United continues its Starlink rollout, the airline is setting new standards for connectivity in the skies, reinforcing its commitment to innovation and enhancing the travel experience for millions of passengers.

With this development, the future of in-flight Wi-Fi looks faster, more reliable, and more accessible than ever before.